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AI Employees That Never Sleep

Autonomous agents that handle email, customer service, scheduling, and operations — with memory, context, and decision-making.

What is an AI Employee?

An AI employee isn't a chatbot. It's an autonomous agent with memory, decision-making, and the ability to execute multi-step workflows across your business tools. It reads emails, understands context from past interactions, makes decisions based on your business rules, and takes action — all without human intervention. Think of it as a team member that works 24/7, never forgets anything, and gets smarter over time.

How It Works

Each AI employee is built on a multi-agent architecture powered by Claude AI. They connect to your existing tools — Microsoft 365, Google Workspace, CRMs, Xero — and operate within defined guardrails. Critical decisions route to humans for approval. Routine tasks are handled autonomously. A 4-tier memory system (semantic, episodic, procedural, working) ensures consistent, context-aware responses across thousands of interactions.

Capabilities

Email triage and response across multiple inboxes
Customer enquiry management and follow-up
Appointment scheduling and calendar management
Supplier and vendor communication
Internal reporting and status updates
Data extraction and processing
Multi-step workflow orchestration
Institutional memory across all interactions

Related case study

See how this service works in production.

Read the Emilycase study →

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